Claims Solutions & Adjusting

Claim management and loss adjusting capabilities are the core of our business, facilitating both simple and complex global claims settlements.

A team of inter-disciplinary experienced Adjusters and Experts supported by the most respected Insurance Professionals in the London market.

We provide claims management services across all major lines from Engineering, Property, Casualty, Fine Arts, Marine, Technical & Special Risk.

Our approach to claims solutions is unique and a holistic one. Our deliverables are backed by best-industry practices, supplemented by engineering specialists when required and always account for litigation if pursued.

Our services are highly bespoke, include but are not limited to:

  • Claim handling and TPA

  • Loss prevention assessments and surveys

  • Technical engineering in support of queries

  • International casualty attendance

  • Loss & Average Adjusting: Losses and claims across all major lines (except life and motor), including: Multimodal Cargo and Commodities, Marine, Aviation, Cyber, Property, Casualty, Liability and Engineering, Fine Arts, Technical & Specialist Risks

  • Cyber risks: In the event of a cyber incident, we would support you with a flexible suite of services, depending on the requirements, ranging from initial legal advice to providing a comprehensive breach response. We offer comprehensive assistance in cyber-related matters, spanning from readiness audits through response and resolution, ensuring uninterrupted support to restore business continuity whenever and wherever needed

  • Legal case support and expert witnessing

  • Tracking your claim and recovery made easy using our dedicated client portal

Fire & Explosion Claims

We undertake forensic investigations & analyse the causes of fire and explosion incidents.

We analyse the causes of fire and explosion incidents. We also provide independent scientific analysis to assess the extent of loss and damage following fires and explosions.

We recognize the specialist nature of fire and explosion claims and have developed a wide range of tailored services across fields to cater for our clients worldwide.

Our experts are widely experienced in the areas of loss prevention, and fire & explosion investigation and have acted as expert witnesses in leading cases. Our services cover losses arising from fire and explosion across a number of fields and extend from property claims to marine among others.

Services include but are not limited to:

  • Cargo self-heating

  • Estimated Maximum Loss (EML)

  • Expert witness services

  • Explosions and blast phenomena

  • Fire and explosion investigation

  • Fire initiation, propagation and spread

  • Fire properties of materials

  • Fire risk analysis

  • Hazardous goods

  • Heat transfer and mechanical failure

  • Identification, collection & preservation of forensic evidence

  • Post incident investigations

  • Smoke dispersion

  • Specification & supervision of forensic lab analysis